You may be referred to as Licensee. The terms ‘You’ or ‘Licensee’ includes you and any of your owners, employees, partners, independent contractors, subsidiaries, affiliates, attorneys, agents, heirs, and assigns.
We may be referred to as Licensor. The terms ‘Us,’ ‘We,’ or ‘Licensor’ includes our owners, employees, subsidiaries, independent contractors, agents, attorneys, and assigns.
You must be at least 18 years old to access this Web site or to purchase products or services from us.
We do not direct this Web site to minors, nor do we knowingly collect any personal information from children under the age of thirteen.
ALL CONTENT IS PROVIDED “AS IS” AND ANY AND ALL WARRANTIES ARE DISCLAIMED, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Our cumulative liability to you or anyone else for any loss or damages resulting from any claims, demands, or actions arising out of or relating to this Agreement or use of the content or Web site shall not exceed the amount you have paid to us for the product or service. In no event shall we be liable for any indirect, incidental, consequential, special, or exemplary damages or lost profits, even if we have been advised of the possibility of such damages. You agree that the foregoing constitutes your sole and exclusive remedy for any breach of this Agreement. SOME STATES/REGIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. There is no promise or representation that you will improve your health as a result of using our products and services. As with any health issue, your results will vary and will be based on your personal abilities, experience, knowledge, capabilities, level of desire, and an infinite number of variables beyond our control, including variables we or you have not anticipated. There are no guarantees concerning the level of success you may experience. Each person’s results will vary.
There are unknown risks with any health issue, particularly with the Internet where advances and changes can happen quickly.
The use of our information, products and services should be based on your own due diligence and you agree that we are not liable for your success or failure.
You will not assign, sublicense, transfer, pledge, sell, lease, rent, lend, or otherwise dispose of the content, or any part of it, or share your rights under this Agreement, to others.
You will not give others access to your username and password.
You will not violate any laws, third party rights, or this Agreement. This includes, but is not limited to, not posting any material or content that is defamatory, harassing, belongs to someone else, is obscene or pornographic
You will not provide false or misleading information to us.
Consent to Use Information
When you communicate with us, send us information, or provide content to us or our Web site, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to exercise all copyright and publicity rights you have in the content, in any manner whatsoever, in any media now known or which may be created in the future, including in other works and forms not associated with this Web site.
No Waiver of Rights
Our failure to enforce any rights granted in this Agreement or to take action against any other party in the event of any breach shall not be deemed a waiver by us as to subsequent enforcement of rights or subsequent actions in the event of future breaches.
We respect your interest in your privacy and as a result we have created this informational disclosure.
We collect and use personal information for many purposes, including but not limited to, billing; product and service fulfillment; to better understand our customer needs; to provide a better Web site, products and services; to communicate with customers and potential customers regarding our products and services and third party products and services.
Generally, your private information will only be disclosed to our owners, employees, independent contractors, subsidiaries, partners, affiliates, attorneys, consultants, business associates, service providers, suppliers and agents, acting on our behalf or request. This general rule, and disclosures in specific situations, is more particularly described below.
Information Collected by our ISP
The hosting provider for this Internet site (as with any Internet site) has the ability to record various information, including domain name, pages accessed, date and time of access, web browser type and computer operating system, and referring information, and to disclose this information.
This is most commonly done by providing access to raw server logs. For more information you should perform an Internet search on ‘server logs’ or ‘raw server logs.’ We may have access to our raw server logs and access reports prepared by our hosting provider.
Financial Information for Billing Purposes
We sell products and services. When sales are made, financial information must be disclosed. This information can include any number of facts you are asked to provide, but most commonly includes your name, financial / credit card information, billing address, and e-mail address. Generally, this purchase information will be provided by you to a third party payment processor and we do not record your financial / credit card information.
In the event we do receive financial / credit card information, we will not disclose it to anyone unless disclosure is required by law or a court order, or unless disclosure is required to address an issue implicated by the financial transaction. If you claim that your financial information was used to make a purchase you did not authorize, details about the financial transaction may be disclosed to law enforcement and anyone else we deem necessary to address the matter.
Use of e-Mail Addresses and other Contact Information
An important part of our services includes being able to provide information to you. As a result, you expressly consent to receiving communications from us via e-mail, fax, telephone, mail, or any other delivery method.
As a customer you are agreeing to receive information about the product or service you purchased. This may include, but is not limited to, information about product or service updates, new features, or information we believe you may find interesting.
We may also send you information about other products and services our company offers.
We will not sell, provide, or transfer your e-mail address to others.
Beyond all the legal jargon: we don’t spam, and we don’t support any companies or groups that spam.
Identification of Purchasers
We may use personal information in an aggregate form (i.e., not individually attributable to you) for business analysis, and operational purposes.
Disclosure by Necessity
Private information may be disclosed if required by a court order, statute, law, or regulation.
Information is subject to disclosure to address a claim that you are violating the terms of any agreement pertaining to your use of your use this website or our products or services, or rights of any third party.
Information is also subject to disclosure if we believe that disclosure is necessary to identify, contact or bring an action against someone who may be causing injury to or interfering (either intentionally or unintentionally) with our rights or property, your rights or property, other users of our Web site, products or services, or anyone else.
As we continue to develop our Web site, we or our affiliates may sell or buy other businesses or entities, or we may merge with another company, or be bought by another company. In such transactions, personal information may be one of the transferred assets (highly unlikely, just a part of all this legal jargon).
Your information may be stored and processed in any country in which we maintain facilities or conduct operations. By using our Web site, products and services, you consent to any such transfer of information outside of your country.
After your account becomes inactive your information may remain in our databases, computers, and archives, and cannot reasonably be expunged.
This Agreement in all respects shall be governed by and construed according to the laws of the province of Ontario, to the exclusion of any other applicable body of governing law, without regard to conflicts of laws principles.
This Agreement is entered into in Simcoe County, Ontario. You consent to the exclusive jurisdiction of Ontario for any dispute arising from or related to this Agreement.
You agree that the exclusive venue for any dispute arising from or related to this Agreement will be a court located in Simcoe County, Ontario.
Should any term of this Agreement be declared void or unenforceable, that term shall be severed from the Agreement such declaration shall have no effect on the enforceability of the remaining terms.
This Agreement contains the complete and entire understanding and agreement between you and us and supersedes any previous communications, representations, or agreements, verbal or written, related to the subject matter of this Agreement.
This Agreement may not be modified or amended orally, impliedly, or in any manner not set forth in writing or permitted by this Agreement.
This Agreement may be amended by us at any time and without notice, but only by amending this Agreement as posted on this Web site, unless otherwise agreed to in a writing signed by both of us.
Any amendments will become effective 30 days after being posted on the Web site, unless circumstances require that a change be immediately implemented. As a condition for this Agreement you agree to periodically check this Agreement posted at this page.
You agree that your continued use of our product or service after that date will constitute your consent and acceptance of the amendment.
The information on the site is provided for educational information purposes only. It is not designed or intended to constitute medical advice or to be used for diagnosis. Due to unique individual needs, you should consult your own personal physician to determine the appropriateness of the information for your specific situation and before making any decision regarding treatment and/or medication. Please consult with your physician before making any decision regarding treatment. Online resources are not a substitute for the personalized judgment and care of a trained medical professional.
Orders arrive to US customers within 2-9 business days via USPS Priority Mail. All orders placed by 1:00pm Eastern Time (10:00am Pacific Time) Monday through Friday, are shipped that same day.
We provide low, flat-rate shipping regardless of the number of items ordered or weight of your package, and when necessary will upgrade to ensure you receive your order FAST!
Placing an International Order
- Please allow up to 2-4 weeks for delivery.
- For customers in the UK: Please note that shipments with a merchandise total exceeding 18 pounds sterling may be held in customs until you, the ordering party, pay the national VAT (value added tax). The VAT is usually paid when the postal carrier delivers your mail. However, the British Postal Service might hold shipments with a value over 18 pounds without notifying you, the customer.
- If the package is held by customs for any reason and the package is not returned to Papillex®, we regret we cannot issue a refund. If we receive a package back after it has been held and the products are in sealed, unused condition, we will credit you the product cost (shipping charges still apply).
- Payment of shipping duties and customs fees varies by country and is the responsibility of the purchaser.
Papillex® Satisfaction Guarantee: You can return items purchased directly from us for any reason within 30 days of purchase. You will receive a full refund for unopened items in the original form of payment via Paypal. Shipping and handling fees are non-refundable. Please package the product carefully. We must receive the return within the 30-day period. Papillex® reserves the right, at its sole discretion, to reject a return that does not comply with these conditions.
Please send us an email to inform us of the refund request, then ship your purchase and receipt, with a note requesting a refund, to our Returns Department:
Shipmonk – Returns / Papillex® Inc.
285 Centerpoint Blvd
Pittston, PA 18640-6136
Email: [email protected]
FOR ADDITIONAL INFORMATION:
Our number one priority at Papillex® is providing you with the best possible shopping experience. If you have any questions or need assistance, please contact our Customer Service department either by using the contact form on our contact page, or by emailing [email protected]